Libraries act on their LibQUAL+findings from data to action - Heath, Fred M.; Κυριλλίδου, Μάρθα; Askew, Consuella A. (The Haworth Information Press, 2004)
Libraries act on their LibQUAL+findings : froma data to action has been co-published simultaneously as Journal of Library Administration, Volume 40, Numbers 3/4 2004