rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Lean Six Sigma Case Studies in the Healthcare Enterprise
  name:
    name part: Furterer, Sandra L.
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: SpringerLink (Online service)
  type of resource: text
  origin info:
    place:
      place term: xxk
    date issued: 2014
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: electronic
    form: electronic resource
    reformatting quality: access
    form: remote
    extent: XVIII, 390 p. 315 illus., 159 illus. in color. online resource.
  abstract: This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals. The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean and Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain. The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. The case studies include a wide variety of processes and problems including: emergency department throughput improvement; operating room turnaround; operating room organization; CT imaging diagnostic test reduction in an emergency department; linen process improvement; implementing sepsis protocols in an emergency department; critical success factors of an enterprise performance excellence program.
  table of contents: Introduction -- Underlying Concepts Evolving to Business Architecture -- Phase I: Enterprise Planning -- Phase II: Strategic Business Process Architecture Modeling -- Lean Six Sigma -- Conclusions.
  note: by Sandra L. Furterer.
  subject:
    topic: Engineering
  subject:
    topic: Organization
  subject:
    topic: Planning
  subject:
    topic: Health administration
  subject:
    topic: Engineering economics
  subject:
    topic: Engineering economy
  subject:
    topic: Engineering
  subject:
    topic: Engineering Economics, Organization, Logistics, Marketing
  subject:
    topic: Organization
  subject:
    topic: Health Administration
  classification: TA177.4-185
  classification: 658.5
  related item:
    title info:
      title: Springer eBooks
  identifier: 9781447155836
  identifier: http://dx.doi.org/10.1007/978-1-4471-5583-6
  record info:
    record creation date: 131126
    record change date: 20151204182947.0
    record identifier: 978-1-4471-5583-6