rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Managing the Public's Trust in Non-profit Organizations
  name:
    name part: Burt, Christopher D.B.
    role:
      role term: creator
    role:
      role term: author.
  name:
    name part: SpringerLink (Online service)
  type of resource: text
  origin info:
    place:
      place term: xxu
    date issued: 2014
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: electronic
    form: electronic resource
    reformatting quality: access
    form: remote
    extent: XVII, 65 p. 1 illus. online resource.
  abstract: For charitable organizations seeking relationships with donors, trust is as critical a factor as reputation. Simply put, people are reluctant to give if they can't be sure of where their money is going. Building trust is fast becoming recognized as a key not only to attracting donors, but to keeping them as well. Managing the Public’s Trust in Non-Profit Organizations analyzes the intricate psychological processes behind trust and philanthropy and applies this knowledge to best-practice guidelines for nonprofits. This monograph explores cognitive, affective, societal, and other contexts for trust, and how these influence giving in the short and long term. On the practical level, chapters offer new research-based methods of assessing and gauging donor trust, and a real-world framework for building trust with donors, communities, and the public at large. These organization-level ideas are also related to larger policy initiatives such as the Millennium Development Goals. Among the book's core topics: The role of trust in donating money. Understanding and measuring donors' trust in a charity. Improving charity efficiency and accountability in building trust. Communicating effectively with donors. Dealing with violations of trust. The future of charities and nonprofit organizations, especially in the digital age. The current climate demands more of the nonprofit sector as a major player in poverty reduction around the globe. Managing the Public’s Trust in Non-Profit Organizations brings innovative thinking on philanthropy to researchers and academics, professionals in charity and nonprofit management, and policymakers.
  table of contents: Trust and Donating Money -- Understanding your Donor's Trust in your Charity -- Improving Charity Efficiency and Accountability in Order to Develop a foundation to Build transactional Trust -- Communication: Delivering Information to Donors -- Dealing with Trust Violation Events -- Summary and Conclusions.
  note: by Christopher D.B. Burt.
  subject:
    topic: Psychology
  subject:
    topic: Economic sociology
  subject:
    topic: Experiential research
  subject:
    topic: Psychology
    topic: Methodology
  subject:
    topic: Psychological measurement
  subject:
    topic: Psychology
  subject:
    topic: Psychology Research
  subject:
    topic: Organizational Studies, Economic Sociology
  subject:
    topic: Psychological Methods/Evaluation
  classification: BF76.5
  classification: 150.72
  related item:
    title info:
      title: Springer eBooks
  related item:
    title info:
      title: SpringerBriefs in Psychology
  identifier: 9781493905607
  identifier: http://dx.doi.org/10.1007/978-1-4939-0560-7
  record info:
    record creation date: 140213
    record change date: 20151120174439.0
    record identifier: 978-1-4939-0560-7