Challenges and Opportunities in the Digital Era 17th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2018, Kuwait City, Kuwait, October 30 - November 1, 2018, Proceedings - Al-Sharhan, Salah A.; Al-Sharhan, Salah A.; Simintiras, Antonis C.; Simintiras, Antonis C.; Dwivedi, Yogesh K.; Dwivedi, Yogesh K.; Janssen, Marijn; Janssen, Marijn; Mäntymäki, Matti; Mäntymäki, Matti; Tahat, Luay; Tahat, Luay; et al. (Springer International Publishing : Imprint: Springer, 2018)