Enterprise, Business-Process and Information Systems Modeling 20th International Conference, BPMDS 2019, 24th International Conference, EMMSAD 2019, Held at CAiSE 2019, Rome, Italy, June 3-4, 2019, Proceedings - Reinhartz-Berger, Iris; Reinhartz-Berger, Iris; Zdravkovic, Jelena; Zdravkovic, Jelena; Gulden, Jens; Gulden, Jens; Schmidt, Rainer; Schmidt, Rainer (Springer International Publishing : Imprint: Springer, 2019)