Cross-Cultural Design. Methods, Tools and User Experience 11th International Conference, CCD 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings, Part I - Rau, Pei-Luen Patrick; Rau, Pei-Luen Patrick (Springer International Publishing : Imprint: Springer, 2019)