Health and Social Care Systems of the Future: Demographic Changes, Digital Age and Human Factors Proceedings of the Healthcare Ergonomics and Patient Safety, HEPS, 3-5 July, 2019 Lisbon, Portugal - Cotrim, Teresa Patrone; Cotrim, Teresa Patrone; Serranheira, Florentino; Serranheira, Florentino; Sousa, Paulo; Sousa, Paulo; Hignett, Sue; Hignett, Sue; Albolino, Sara; Albolino, Sara; Tartaglia, Riccardo; Tartaglia, Riccardo (Springer International Publishing : Imprint: Springer, 2019)