Electronic Government 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2-4, 2019, Proceedings - Lindgren, Ida; Lindgren, Ida; Janssen, Marijn; Janssen, Marijn; Lee, Habin; Lee, Habin; Polini, Andrea; Polini, Andrea; Rodríguez Bolívar, Manuel Pedro; Rodríguez Bolívar, Manuel Pedro; Scholl, Hans Jochen; Scholl, Hans Jochen; et al. (Springer International Publishing : Imprint: Springer, 2019)