Quality of Information and Communications Technology 12th International Conference, QUATIC 2019, Ciudad Real, Spain, September 11-13, 2019, Proceedings - Piattini, Mario; Piattini, Mario; Rupino da Cunha, Paulo; Rupino da Cunha, Paulo; García Rodríguez de Guzmán, Ignacio; García Rodríguez de Guzmán, Ignacio; Pérez-Castillo, Ricardo; Pérez-Castillo, Ricardo (Springer International Publishing : Imprint: Springer, 2019)