Business Process Management Workshops BPM 2019 International Workshops, Vienna, Austria, September 1-6, 2019, Revised Selected Papers - Di Francescomarino, Chiara; Di Francescomarino, Chiara; Dijkman, Remco; Dijkman, Remco; Zdun, Uwe; Zdun, Uwe (Springer International Publishing : Imprint: Springer, 2019)