rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Exploring Services Science
    sub title: 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings
  name:
    name part: Snene, Mehdi.
    role:
      role term: editor.
  name:
    name part: Leonard, Michel.
    role:
      role term: editor.
  name:
    name part: SpringerLink (Online service)
  type of resource: text
  origin info:
    place:
      place term: gw
    date issued: 2014
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: electronic
    form: electronic resource
    reformatting quality: access
    form: remote
    extent: X, 139 p. 35 illus. online resource.
  abstract: Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering, and service discovery.
  table of contents: Some Aspects Concerning a Generic Service Process Model Building -- Building an Extended Ontological Perspective on Service Science -- How Open Data Are Turned into Services? -- A Classification Framework of Value Co-creation in Electronic and Mobile Services -- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing -- Servitization – Its Raise through Information and Communication Technologies -- Introducing Service-oriented Organizational Structure for Capability Sourcing -- Why Is Aligning Economic- and IT Services So Difficult? -- Towards the Consideration of Performance Risks for the Design of Service Offers -- Developing Municipal e-Government in Italy: The City of Alfa Case.
  note: edited by Mehdi Snene, Michel Leonard.
  subject:
    topic: Business
  subject:
    topic: Information technology
  subject:
    topic: Business
    topic: Data processing
  subject:
    topic: Software engineering
  subject:
    topic: Application software
  subject:
    topic: Business and Management
  subject:
    topic: IT in Business
  subject:
    topic: Information Systems Applications (incl. Internet)
  subject:
    topic: Software Engineering
  subject:
    topic: Computer Appl. in Administrative Data Processing
  classification: HF54.5-54.56
  classification: 650
  classification: 658.05
  related item:
    title info:
      title: Springer eBooks
  related item:
    title info:
      title: Lecture Notes in Business Information Processing, 169
  identifier: 9783319048109
  identifier: http://dx.doi.org/10.1007/978-3-319-04810-9
  record info:
    record creation date: 140131
    record change date: 20151204165947.0
    record identifier: 978-3-319-04810-9