Information and Knowledge Management in Complex Systems 16th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2015, Toulouse, France, March 19-20, 2015. Proceedings - Liu, Kecheng; Nakata, Keiichi; Li, Weizi; Galarreta, Daniel (Springer International Publishing : Imprint: Springer, 2015)