Process Analytics Concepts and Techniques for Querying and Analyzing Process Data - Beheshti, Seyed-Mehdi-Reza; Benatallah, Boualem; Sakr, Sherif; Grigori, Daniela; Motahari-Nezhad, Hamid Reza; Barukh, Moshe Chai; Gater, Ahmed; Ryu, Seung Hwan (Springer International Publishing : Imprint: Springer, 2016)