Electronic Government 15th IFIP WG 8.5 International Conference, EGOV 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings - Scholl, Hans Jochen; Glassey, Olivier; Janssen, Marijn; Klievink, Bram; Lindgren, Ida; Parycek, Peter; Tambouris, Efthimios; Wimmer, Maria A.; Janowski, Tomasz; Sá Soares, Delfina (Springer International Publishing : Imprint: Springer, 2016)