Electronic Government 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings - Janssen, Marijn; Axelsson, Karin; Glassey, Olivier; Klievink, Bram; Krimmer, Robert; Lindgren, Ida; Parycek, Peter; Scholl, Hans J.; Trutnev, Dmitrii (Springer International Publishing : Imprint: Springer, 2017)