Digital Nations – Smart Cities, Innovation, and Sustainability 16th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2017, Delhi, India, November 21–23, 2017, Proceedings - Kar, Arpan Kumar; Ilavarasan, P. Vigneswara; Gupta, M.P; Dwivedi, Yogesh K.; Mäntymäki, Matti; Janssen, Marijn; Simintiras, Antonis; Al-Sharhan, Salah (Springer International Publishing : Imprint: Springer, 2017)