Achieving Organizational Excellence A Quality Management Program for Culturally Diverse Organizations /

• Main Author: Lasrado, Flevy (Author, http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2018.
• Edition: 1st ed. 2018.
• Series: Management for Professionals,
• Subjects: Organization.; Planning.; Leadership.; International business enterprises-Cross-cultural studies.; Globalization.; Markets.; Business Strategy/Leadership.; Cross-Cultural Management.; Emerging Markets/Globalization.

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and colla...

Table of Contents:

• Introduction to Business Excellence
• Organizations Achieve Excellence Through Quality Awards
• Legacy of Excellence: The Case of the United Arab Emirates (UAE)
• Excellence in Action
• Understanding Sustainable Organizational Results
• Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation
• Awards and Assessments
• Assessment for an External Award
• Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence
• Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations. .