Artificial Intelligence for Knowledge Management 4th IFIP WG 12.6 International Workshop, AI4KM 2016, Held at IJCAI 2016, New York, NY, USA, July 9, 2016, Revised Selected Papers - Mercier-Laurent, Eunika; Mercier-Laurent, Eunika; Boulanger, Danielle; Boulanger, Danielle (Springer International Publishing : Imprint: Springer, 2018)