Digitalisation, Innovation, and Transformation 18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2018, Reading, UK, July 16-18, 2018, Proceedings - Liu, Kecheng; Liu, Kecheng; Nakata, Keiichi; Nakata, Keiichi; Li, Weizi; Li, Weizi; Baranauskas, Cecilia; Baranauskas, Cecilia (Springer International Publishing : Imprint: Springer, 2018)