Knowledge Management in Organizations 13th International Conference, KMO 2018, Žilina, Slovakia, August 6-10, 2018, Proceedings - Uden, Lorna; Uden, Lorna; Hadzima, Branislav; Hadzima, Branislav; Ting, I-Hsien; Ting, I-Hsien (Springer International Publishing : Imprint: Springer, 2018)