Electronic Government 17th IFIP WG 8.5 International Conference, EGOV 2018, Krems, Austria, September 3-5, 2018, Proceedings - Parycek, Peter; Parycek, Peter; Glassey, Olivier; Glassey, Olivier; Janssen, Marijn; Janssen, Marijn; Scholl, Hans Jochen; Scholl, Hans Jochen; Tambouris, Efthimios; Tambouris, Efthimios; Kalampokis, Evangelos; Kalampokis, Evangelos; et al. (Springer International Publishing : Imprint: Springer, 2018)