Quality of Future Internet Services COST Action 263 Final Report - Smirnov, Michael; Smirnov, Michael; Biersack, Ernst; Biersack, Ernst; Blondia, Chris; Blondia, Chris; Bonaventure, Olivier; Bonaventure, Olivier; Casals, Olga; Casals, Olga; Karlsson, Gunnar; Karlsson, Gunnar; et al. (Springer Berlin Heidelberg : Imprint: Springer, 2003)