rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Information Systems Outsourcing
    sub title: Enduring Themes, Global Challenges, and Process Opportunities
  name:
    name part: Hirschheim, Rudy.
    role:
      role term: editor.
  name:
    name part: Heinzl, Armin.
    role:
      role term: editor.
  name:
    name part: Dibbern, Jens.
    role:
      role term: editor.
  name:
    name part: SpringerLink (Online service)
  type of resource: text
  origin info:
    place:
      place term: gw
    date issued: 2009
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: electronic
    form: electronic resource
    reformatting quality: access
    form: remote
    extent: XVI, 593 p. online resource.
  abstract: The notion of outsourcing – making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts – has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramatically. This book attempts to synthesize what is known about IS outsourcing by dividing the subject into three interrelated parts: (1) Traditional Information Technology Outsourcing, (2) Information Technolgy Offshoring, and (3) Business Process Outsourcing. The book should be of interest to all academics and students in the field of Information Systems as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.
  table of contents: Overview -- Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing -- Traditional IT Outsourcing -- Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship -- Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective -- Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997–2007 -- Information Technology Workforce Skills: The Software and IT Services Provider Perspective -- Is There an “Information Technology Outsourcing Paradox”? -- A Story of IT Outsourcing from Early Experience to Maturity -- Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model -- The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study -- Firm Strategic Profile and IT Outsourcing -- In Context Outsourcing: Between Solution Making and Context Making -- Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors -- IT Offshoring -- Offshoring and Outsourcing in the PC Industry: A Historical Perspective -- The State of IS Research on Offshoring -- Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams -- Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge -- Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics -- Turnover Intentions of Indian IS Professionals -- Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes -- A US Client's Learning from Outsourcing IT Work Offshore -- The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German–Indian Application Development Projects -- Determinants of Service Quality in Offs…
  note: edited by Rudy Hirschheim, Armin Heinzl, Jens Dibbern.
  subject:
    topic: Business
  subject:
    topic: Management
  subject:
    topic: Organization
  subject:
    topic: Planning
  subject:
    topic: Information technology
  subject:
    topic: Business
    topic: Data processing
  subject:
    topic: Business and Management
  subject:
    topic: IT in Business
  subject:
    topic: Management
  subject:
    topic: Organization
  classification: HF54.5-54.56
  classification: 650
  classification: 658.05
  related item:
    title info:
      title: Springer eBooks
  identifier: 9783540888512
  identifier: http://dx.doi.org/10.1007/978-3-540-88851-2
  record info:
    record creation date: 100301
    record change date: 20151204163305.0
    record identifier: 978-3-540-88851-2