Information Systems – Creativity and Innovation in Small and Medium-Sized Enterprises IFIP WG 8.2 International Conference, CreativeSME 2009, Guimarães, Portugal, June 21-24, 2009. Proceedings - Dhillon, Gurpreet; Stahl, Bernd Carsten; Baskerville, Richard (Springer Berlin Heidelberg : Imprint: Springer, 2009)