Visioning and Engineering the Knowledge Society. A Web Science Perspective Second World Summit on the Knowledge Society, WSKS 2009, Chania, Crete, Greece, September 16-18, 2009. Proceedings - Lytras, Miltiadis D.; Damiani, Ernesto; Carroll, John M.; Tennyson, Robert D.; Avison, David; Naeve, Ambjörn; Dale, Adrian; Lefrere, Paul; Tan, Felix; Sipior, Janice; Vossen, Gottfried (Springer Berlin Heidelberg : Imprint: Springer, 2009)