Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts Second IFIP WG 13.6 Conference, HWID 2009, Pune, India, October 7-8, 2009, Revised Selected Papers - Katre, Dinesh; Orngreen, Rikke; Yammiyavar, Pradeep; Clemmensen, Torkil (Springer Berlin Heidelberg, 2010)