Human Benefit through the Diffusion of Information Systems Design Science Research IFIP WG 8.2/8.6 International Working Conference, Perth, Australia, March 30 – April 1, 2010. Proceedings - Pries-Heje, Jan; Venable, John; Bunker, Deborah; Russo, Nancy L.; DeGross, Janice I. (Springer Berlin Heidelberg, 2010)