Information Processing and Management International Conference on Recent Trends in Business Administration and Information Processing, BAIP 2010, Trivandrum, Kerala, India, March 26-27, 2010. Proceedings - Das, Vinu V.; Vijayakumar, R.; Debnath, Narayan C.; Stephen, Janahanlal; Meghanathan, Natarajan; Sankaranarayanan, Suresh; Thankachan, P. M.; Gaol, Ford Lumban; Thankachan, Nessy (Springer Berlin Heidelberg, 2010)