Information Systems for eGovernment A Quality-of-Service Perspective /

• Main Authors: Viscusi, Gianluigi (Author), Batini, Carlo (Author), Mecella, Massimo (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2010.
• Subjects: Computer science.; Information technology.; Business > Data processing.; Application software.; Management information systems.; Computer Science.; Information Systems Applications (incl. Internet).; IT in Business.; Management of Computing and Information Systems.; Computer Appl. in Administrative Data Processing.

The success of public sector investment in eGovernment initiatives strongly depends on effectively exploiting all aspects of ICT systems and infrastructures. The related objectives are hardly reachable without methodological frameworks that provide a holistic perspective and knowledge on the context...