Agent and Multi-Agent Systems: Technologies and Applications 5th KES International Conference, KES-AMSTA 2011, Manchester, UK, June 29 – July 1, 2011. Proceedings - O’Shea, James; Nguyen, Ngoc Thanh; Crockett, Keeley; Howlett, Robert J.; Jain, Lakhmi C. (Springer Berlin Heidelberg : Imprint: Springer, 2011)