Informatics Engineering and Information Science International Conference, ICIEIS 2011, Kuala Lumpur, Malaysia, November 12-14, 2011. Proceedings, Part I - Abd Manaf, Azizah; Zeki, Akram; Zamani, Mazdak; Chuprat, Suriayati; El-Qawasmeh, Eyas (Springer Berlin Heidelberg : Imprint: Springer, 2011)