Nordic Contributions in IS Research Third Scandinavian Conference on Information Systems, SCIS 2012, Sigtuna, Sweden, August 17–20, 2012. Proceedings - Keller, Christina; Wiberg, Mikael; Ågerfalk, Pär J.; Eriksson Lundström, Jenny S. Z. (Springer Berlin Heidelberg : Imprint: Springer, 2012)