rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Stakeholder Integration in Service Innovation
  name:
    name part: Jonas, Julia M.
    role:
      role term: creator
    role:
      role term: author.
    role:
      role term: aut
    role:
      role term: http://id.loc.gov/vocabulary/relators/aut
  name:
    name part: SpringerLink (Online service)
  type of resource: text
  origin info:
    place:
      place term: gw
    date issued: 2018
    edition: 1st ed. 2018.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: electronic
    form: electronic resource
    reformatting quality: access
    form: remote
    extent: XXIII, 206 p. 28 illus. online resource.
  abstract: Julia M. Jonas examines stakeholder integration and its' dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its' complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders. Contents The service-dominant logic perspective on service innovation in service systems Stakeholder integratio n in service innovation: a passive look from outside The management perspective on stakeholder integration in service innovation: a reactively engaged exploration of case study The service systems view on stakeholder integration: a mutually engaged case study on internal stakeholder integration Target Groups Researchers and students of innovation management, organization development, service management, and new service development Product-, innovation-, organization-, and strategy managers The Author Julia M. Jonas works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. She received her PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems I - Innovation & Value Creation. .
  note: by Julia M. Jonas.
  subject:
    topic: Information technology
  subject:
    topic: Business-Data processing
  subject:
    topic: IT in Business
  classification: HF54.5-54.56
  classification: 650
  classification: 658.05
  related item:
    title info:
      title: Springer eBooks
  related item:
    title info:
      title: Markt- und Unternehmensentwicklung Markets and Organisations
  identifier: 9783658194635
  identifier: https://doi.org/10.1007/978-3-658-19463-5
  record info:
    record creation date: 170906
    record change date: 20191024011811.0
    record identifier: 978-3-658-19463-5