rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: New Business Models and Value Creation: A Service Science Perspective
  name:
    name part: Cinquini, Lino.
    role:
      role term: editor.
  name:
    name part: Minin, Alberto Di.
    role:
      role term: editor.
  name:
    name part: Varaldo, Riccardo.
    role:
      role term: editor.
  name:
    name part: SpringerLink (Online service)
  type of resource: text
  origin info:
    place:
      place term: it
    date issued: 2013
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: electronic
    form: electronic resource
    reformatting quality: access
    form: remote
    extent: XVI, 214 p. online resource.
  abstract: The contemporary economic landscape features the prevalence of the service sector in economic systems, the pervasive servitisation of manufacturing, innovations in traditional business models and new value creation models, thanks to the new possibilities offered by the web, ICT and other enabling technologies. In this evolving context, this book provides qualified contributions on the topic of service science from a managerial perspective. A multidisciplinary perspective is adopted, dealing with both the structural–technological and dynamic–relational aspects of managing complexity. In addressing the contribution that service science can make to business value creation, this book covers relevant issues such as product servitisation, business modelling, value cocreation with customers, performance measures and the role of ICT. It also presents some innovative experiences of management models in service organisations operating in the environmental, energy and health-care sectors. This book aims to enhance the value of the results of research intertwined with the development of a new training curriculum started four years ago at the Scuola Superiore Sant'Anna of Pisa (Italy) with the evolution of the "Master in Management of Innovation" into the new "Master in Management, Innovation and Service Engineering" (MAINS).
  table of contents: Introduction -- PART 1: THE FUNDAMENTAL OF SERVICE SCIENCE -- 1 Service Science: on reflection -- 2 Product servitization -- 3 Business model innovation paths -- 4 The transformation of the business model: business modelling -- 5 The user-led innovation. The final users involvement in value co-creation in services industries -- 6 Models of performance and value measurement in service system -- PART 2: INNOVATIVE EXPERIENCES IN SERVICE MANAGEMENT MODELS -- 7 ICTs as a condition and as an enabling driver of Service Science in Italy -- 8 The challenge of healthcare services: between process standardization and service customization -- 9 Home healthcare services: an educative case for the development of a “service-dominant-logic” approach in the marketing of high tech services -- 10 The management and governance of new service models in the environmental and energy sectors.
  note: edited by Lino Cinquini, Alberto Di Minin, Riccardo Varaldo.
  subject:
    topic: Business
  subject:
    topic: Service industries
  subject:
    topic: E-commerce
  subject:
    topic: Engineering economics
  subject:
    topic: Engineering economy
  subject:
    topic: Environmental management
  subject:
    topic: Business and Management
  subject:
    topic: Services
  subject:
    topic: Engineering Economics, Organization, Logistics, Marketing
  subject:
    topic: e-Commerce/e-business
  subject:
    topic: Environmental Management
  classification: HD9980-9990
  classification: 338.4
  related item:
    title info:
      title: Springer eBooks
  related item:
    title info:
      title: Sxi — Springer per l’Innovazione / Sxi — Springer for Innovation, 8
  identifier: 9788847028388
  identifier: http://dx.doi.org/10.1007/978-88-470-2838-8
  record info:
    record creation date: 130321
    record change date: 20151204164520.0
    record identifier: 978-88-470-2838-8