The volunteer management handbook : leadership strategies for success - Connors, Tracy Daniel (John Wiley, 2012)
Series title from CIP data.
Machine generated contents note: Preface. Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning. Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed. D. North Carolina State University and Ryan Schmiesing, Ph. D. Ohio Community Service Council). Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed. D., R. Dale Safrit, Ed. D. and Kimberly Allen, North Carolina State University). Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph. D., Cleveland State University). Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A.M. Smith, D.M., HandsOn Jacksonville, Inc.). Operational Assessment/Planning. Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph. D. and Meg Moore, MBA, University Of Texas at Austin). Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS). Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.). Part Two Strategic Deployment and Implementation. Accession. Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed. D., WELLthLearning.com). Chapter 9 Orientation. Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed. D., North Carolina State University). Training. Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications. Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates). Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph. D., Pennsylvania State University). Program Management. Chapter 13 Volunteer Performance Management. The Impact Wheel (Julie Cross, Ph. D., Stratagem, Inc. and Stephen Hobbs, Ed. D., WELLth Learning Network). Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.). Part Three Results and Evaluation. Chapter 15 Evaluating the Volunteer Program. Contexts and Models (Jeffrey L. Brudney, Ph. D., Cleveland State University and Tamara G. Nezhina, Ph. D., Depaul University). Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed. D., North Carolina State University). About the Editor. About the Contributors. About the Website. Index.