rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Measurement madness
    sub title: recognizing and avoiding the pitfalls of performance management
  name:
    name part: Gray, Dina.
  name:
    name part: Micheli, Pietro
    name part: 1978-
  name:
    name part: Pavlov, Andrey
    name part: 1981-
  type of resource: text
  genre: bibliography
  genre: Electronic books.
  origin info:
    place:
      place term: enk
    date issued: 2014
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource.
  abstract: "The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth of real-life business stories, producing this timely how-to guide for avoiding the unintended consequences that come from measuring people, processes and organizations. Measurement Madness is a lively and informative take on this topical subject. Peppered with anecdotal evidence, it uses case studies to reveal some of the more outrageous and unexpected outcomes of KPIs, but also to show what performance management success looks like. Management theories are used to underline types of behavior and, most importantly, how they can be anticipated. This book gives you guiding principles for avoiding common pitfalls, such as setting the wrong performance targets and measuring what is easy rather than what is useful. It provides reliable, practical advice demonstrating how to create meaningful performance measurement. Authors are from the world-leading Business Performance team at Cranfield University in the U.K. which has a world-renowned reputation for close partnerships with industry Case studies include U.S., U.K., and international examples of performance management from real business stories Ironically, Measurement Madness might just be the key to saving your sanity for the next round of performance management"--
  table of contents: Introduction. The Road to Insanity -- Performance and Measurement -- Performance Measurement. Measurement for Measurement's Sake -- All I Need is the Right Measure! -- Comparing Performance -- Performance Management. Target Turmoil -- Gaming and Cheating -- Hoping for A Whilst Rewarding B -- Failing Rewards and Rewarding Failure -- Conclusions. Will Measurement Madness Ever be Cured?
  note: Dina Gray, Pietro Micheli, Andrey Pavlov.
  note: Includes bibliographical references and index.
  subject:
    topic: Performance
    topic: Management
  subject:
    topic: Performance
    topic: Measurement
  subject:
    topic: BUSINESS & ECONOMICS
    topic: Accounting
    topic: Managerial
  subject:
    topic: Performance
    topic: Management
  subject:
    topic: Performance
    topic: Measurement
  classification: HF5549.5.P35
  classification: 658.4/013
  classification: BUS001040
  related item:
    title info:
      title: Measurement madness
    origin info:
      publisher: Chichester, West Sussex : Wiley, 2014
    identifier: (DLC) 2014020919
  identifier: 9781119960515
  identifier: 1119960517
  identifier: 9781118464519
  identifier: 1118464516
  identifier: 9781119960522
  identifier: 1119960525
  identifier: 9781119970705
  identifier: 1119970709
  identifier: 2014021867
  identifier: D88F8A6D-E49D-4828-9461-4819C6A8075D OverDrive, Inc.
  identifier: https://doi.org/10.1002/9781119960522
  record info:
    record content source: DLC
    record creation date: 140604
    record change date: 20170124071736.6
    record identifier: ocn881064981
    language of cataloging:
      language term: eng