Not everyone gets a trophy : how to manage the millenials - Tulgan, Bruce (Wiley, 2016)
Revised edition of the author's Not everyone gets a trophy, 2009.
Includes index.
Machine generated contents note: PREFACE TO THE REVISED AND UPDATED EDITION CHAPTER ONE Meet the Millennial Generation: The Most High-Maintenance Workforce in the History of the World CHAPTER TWO Get Them on Board Fast with the Right Messages CHAPTER THREE Get Them Up-to-Speed Quickly and Turn Them into Knowledge Workers CHAPTER FOUR Practice In Loco Parentis Management CHAPTER FIVE Give Them the Gift of Context CHAPTER SIX Get Them to Care About Great Customer Service CHAPTER SEVEN Teach Them How to Manage Themselves CHAPTER EIGHT Teach Them How to Be Managed by You CHAPTER NINE Retain the Best Young Talent, One Day at a Time CHAPTER TEN Build the Next Generation of Leaders ACKNOWLEDGMENTS ABOUT THE AUTHOR INDEX.