Harrington, J., & Mathers, D. D. (1997). ISO 9000 and beyond: From compliance to performance improvement. McGrow-Hill Companies.
Chicago Style (17th ed.) CitationHarrington, J.James, and Dwayne D. Mathers. ISO 9000 and Beyond: From Compliance to Performance Improvement. New York: McGrow-Hill Companies, 1997.
MLA (8th ed.) CitationHarrington, J.James, and Dwayne D. Mathers. ISO 9000 and Beyond: From Compliance to Performance Improvement. McGrow-Hill Companies, 1997.
Warning: These citations may not always be 100% accurate.