Galloway, D. (1994). Mapping work processes. ASQ Quality Press.
Chicago Style (17th ed.) CitationGalloway, Dianne. Mapping Work Processes. Milwaukee: ASQ Quality Press, 1994.
MLA (8th ed.) CitationGalloway, Dianne. Mapping Work Processes. ASQ Quality Press, 1994.
Warning: These citations may not always be 100% accurate.