Russell, J. P. (1995). Quality management benchmark assessment (2nd edition.). Quality Resources.
Chicago Style (17th ed.) CitationRussell, J. P. Quality Management Benchmark Assessment. 2nd edition. Broadway, NY: Quality Resources, 1995.
MLA (8th ed.) CitationRussell, J. P. Quality Management Benchmark Assessment. 2nd edition. Quality Resources, 1995.
Warning: These citations may not always be 100% accurate.