Owen, T. (1997). Success at the enquiry desk: Successful enquiry answering-every time. Library Association Publishing.
Παραπομπή σε μορφή Chicago (17η εκδ.)Owen, Tim. Success at the Enquiry Desk: Successful Enquiry Answering-every Time. London: Library Association Publishing, 1997.
Παραπομπή σε μορφή MLA (8th εκδ.)Owen, Tim. Success at the Enquiry Desk: Successful Enquiry Answering-every Time. Library Association Publishing, 1997.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.