Pinder, C., & Melling, M. (1996). Providing customer - oriented services in academic libraries. Library Association Publishing.
Παραπομπή σε μορφή Chicago (17η εκδ.)Pinder, Chris, και Maxine Melling. Providing Customer - Oriented Services in Academic Libraries. London: Library Association Publishing, 1996.
Παραπομπή σε μορφή MLA (8th εκδ.)Pinder, Chris, και Maxine Melling. Providing Customer - Oriented Services in Academic Libraries. Library Association Publishing, 1996.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.