Παραπομπή σε μορφή APA (7η εκδ.)

Davis, A., & Anisfeld, M. H. (1996). Complaint handling: Worldwide regulations for healthcare manufacturers. Interpharm Press.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Davis, Amy, και Michael H. Anisfeld. Complaint Handling: Worldwide Regulations for Healthcare Manufacturers. Buffalo Grove, IL: Interpharm Press, 1996.

Παραπομπή σε μορφή MLA (8th εκδ.)

Davis, Amy, και Michael H. Anisfeld. Complaint Handling: Worldwide Regulations for Healthcare Manufacturers. Interpharm Press, 1996.