APA (7th ed.) Citation

Swift, R. S. (2001). Accelerating customer relationships: Using CRM and relationship technologies. Prentice Hall PTR.

Chicago Style (17th ed.) Citation

Swift, Ronald S. Accelerating Customer Relationships: Using CRM and Relationship Technologies. Upper Saddle River, New Jersey: Prentice Hall PTR, 2001.

MLA (8th ed.) Citation

Swift, Ronald S. Accelerating Customer Relationships: Using CRM and Relationship Technologies. Prentice Hall PTR, 2001.

Warning: These citations may not always be 100% accurate.