The one to one manager : real-world lessons in customer relationship management /

• Main Author: Peppers, Don (συγγραφέας)
• Other Authors: Rogers, Martha, 1952- (συγγραφέας)
• Format: Book
• Language: English
• Published: Oxford,UK : Capstone, 2000.
• Subjects: Διαχείριση πελατειακών σχέσεων