Sterne, J. (2002). Web metrics: Proven methods for measuring Web site success. Wiley.
Chicago Style (17th ed.) CitationSterne, Jim. Web Metrics: Proven Methods for Measuring Web Site Success. New York: Wiley, 2002.
MLA (8th ed.) CitationSterne, Jim. Web Metrics: Proven Methods for Measuring Web Site Success. Wiley, 2002.
Warning: These citations may not always be 100% accurate.