Mitroff, I. I. (2000). Managing crises before they happen: What every executive and manager needs to know about crisis management. AMACOM.
Chicago Style (17th ed.) CitationMitroff, Ian I. Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management. New York: AMACOM, 2000.
MLA (8th ed.) CitationMitroff, Ian I. Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crisis Management. AMACOM, 2000.
Warning: These citations may not always be 100% accurate.