Managing crises before they happen : what every executive and manager needs to know about crisis management /

• Κύριος συγγραφέας: Mitroff, Ian I.
• Μορφή: Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: New York : AMACOM, 2000.
• Θέματα: Crisis management.; Communication in organizations.; Strategic planning.; BUSINESS & ECONOMICS > Workplace Culture.; BUSINESS & ECONOMICS > Corporate Governance.; BUSINESS & ECONOMICS > Leadership.; BUSINESS & ECONOMICS > Organizational Development.; Crisisbeheersing.; Electronic books.

Egypt Air. Nike. The Intel Chip. Could these crises have been prevented? Maybe. Could they have been handled better? Definitely.

Πίνακας περιεχομένων:

• Preliminaries; Contents; Preface; Acknowledgments; Chapter One: Why Crises Are an Inevitable; Chapter Two: The Failure of Success; Chapter Three: A Best Practice Model; Chapter Four: Should We Tell the Truth; Chapter Five: Assuming Responsibility Victim or Villain; Chapter Six: Detecting Weak Signals; Chapter Seven: Thinking Far Outside of th Boxes; Chapter Eight Treating the Big Picture; Chapter Nine: Crisis Management 2002; Additional Readings; Notes; About the Authors; Previously Published Materials; Index.