APA (7th ed.) Citation

McGraw-Hill & Oliver, R. Satisfaction: A behavioral perspective on the consumer. McGraw-Hill.

Chicago Style (17th ed.) Citation

McGraw-Hill and R. Oliver. Satisfaction: A Behavioral Perspective on the Consumer. New York: McGraw-Hill.

MLA (8th ed.) Citation

McGraw-Hill and R. Oliver. Satisfaction: A Behavioral Perspective on the Consumer. McGraw-Hill.