APA (7th ed.) Citation

Armistead, C., Johnston, B., Morris, B., & Voss, C. (1992). Operations management in service industries and the public sector: Text and cases. John Wiley.

Chicago Style (17th ed.) Citation

Armistead, C., B. Johnston, B. Morris, and C. Voss. Operations Management in Service Industries and the Public Sector: Text and Cases. Chichester: John Wiley, 1992.

MLA (8th ed.) Citation

Armistead, C., et al. Operations Management in Service Industries and the Public Sector: Text and Cases. John Wiley, 1992.